I think rail service from Ipoh to KL has improved since the dual track was introduced but it is still a farce. I have traveled Ipoh KL, return on it a few times recently. Sometimes in the 12 RM seat and sometimes in the 22 RM seat. On the last trip to KL during the heat of the day the power failed, the aircon stopped and the lights went out… as we went through a couple of tunnels toward KL Sentral we are hot and in complete dark. It was uncomfortable but laughable. No one cares. No one complains because no one cares. It is like everyone has contracted the plague of lethargy. On my return journey, in the early evening when the sun and outside temperature is going down the electric never fails and everybody freezes in the extreme blast of the uncontrollable aircon, it’s ironic!
The carriage I returned in on my last trip was a 12RM per seat carriage. I was pleasantly surprised by the quality of the interior fittings and the comfortable nature of the seat. However when we began to travel I think I discovered (along with the rest of the passengers in this carriage) why such a comfortable well fitted carriage should be used for 12 RM seating. It was suffering a chronic case of wheel imbalance. At about the speed the driver wished to cruise at the carriage vibrated and rocked violently. Frankly I was concerned for our safety. I imagine the rolling stock and track maintenance required after some months of running like this will be well in excess of the balancing or replacing a couple of carriage wheels. However if the engineering staff are of the same mindset as the front line staff (those on the train and at the stations interfacing to the people that pay their wages… the passengers) then nothing will be done until there is an accident.
I have traveled on the Indonesian trains through Java… Surabaya – Solo. Malaysia are still many years of improvement behind these services. Indonesia appear to have licensed several different operators therefore encouraging some service competition which may be a reason for the differences.
